Payment pending issue

  • competition1

    (@competition1)


    3 years ago

    Just for info.
    Had an issue with orders showing as ‘Payment Pending’ in woocommerce orders and the order not completing or clearing the cart but transaction was succesful in MyST.
    Removing the update fron 2 weeks ago (v.1.0.5) and reverting to v 1.0.4 has solved the issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • murrayelliot2

    (@murrayelliot2)

    I only had that once (with 1.0.4) I’ve not seen it with 1.0.5, that sounds like a nightmare. I’m regularly checking declined payments though, ever since, especially the ones marked as timed out. Still getting orders coming through with no Billing name though, so clearly there’s a disconnect in the how the code handles the callbacks.

    murrayelliot2

    (@murrayelliot2)

    Actually… I’ve now had two orders in the last two weeks which have been marked as timed out/cancelled in WordPress, but payments were taken (1.0.5). The completely failed orders continues to be almost daily.

    ryangfni

    (@ryangfni)

    We are also seeing this. Card gets charged and order doesn’t get marked as ‘processing’.

    It doesn’t happen often but it’s impossible to tell unless someone contacts you.

    Confidence inspiring stuff

Viewing 3 replies - 1 through 3 (of 3 total)
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