Payment Page Not Showing on Mobile

  • Resolved paulbc0

    (@paulbc0)


    3 years, 2 months ago

    Hi,

    I have configured the plugin to allow payments in particular for ‘Pay to Post’. When testing on a desktop/laptop it works fine. When you click the ‘Submit’ button on the form you are taken to the payment page and details for making the payment via PayPal are shown as expected.

    However, when I test on a mobile device when you click the submit button you are ‘not’ taken to the payment page but given a message to say thank you for your submission and you have been sent an email.

    I have re-checked the settings numerous times and do not know why it doesn’t work and show the payment page on a mobile device.

    Any help would be greatly appreciated.

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  • Hello @paulbc0

    We are not familiar with any this issue. I have just tried from my device and everything seems okay. Without checking your site properly it is pretty tough to guess the reason why you are facing this issue.

    As per the forum’s rule, we are unable to check your site here. I would recommend contacting us via our support channel from here https://wedevs.com/account/tickets

    Best,

    • This reply was modified 3 years, 2 months ago by Nabid Anzum.
Viewing 1 replies (of 1 total)
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