payment on stripe dont show as paid

  • Resolved poolinco

    (@poolinco)


    3 years, 12 months ago

    after payment shows in stripe for invoice dont show in get paid as paid stays pending also quotes if accepted dont change to invoice

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Paolo

    (@paoltaia)

    Hi @poolinco,

    sorry to hear about your troubles, however, I can’t reproduce this errors on our demo. Are you using the latest version of both GetPaid and the Quote add-on?

    GetPaid – Version 2.1.10
    Quotes Addon for GetPaid – Version 2.0.2

    If yes, there must be a conflict with something else and in that case please, open a support ticket here wpgetpaid.com/support and I’ll get a developer to follow-up.

    Let me know,

    Thanks

    Plugin Contributor Brian Mutende

    (@picocodes)

    In addition to @paoltaia’s answer, ensure you’ve set up your Stripe webhooks.

Viewing 2 replies - 1 through 2 (of 2 total)
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