• Hello,

    is it possible to see the exact payment method (like “SEPA (via PayPal)” in the logs.

    Today there was a failed order that does only say ?Other payment methods“ in the email to admin. I’m wondering about it and wanted to check it in the logs, but couldn’t find any information like this. Is it possible to get this information via logs?

    Thank you in advance.

    2024-07-11T07:35:21+00:00 Fehlersuche POST https://api-m.paypal.com/v2/checkout/orders/xxxxxxxxxxx/capture
    Response Fehlersuche ID: xxxxxxxxxxx
    Response: Array
    (
    [code] => 422
    [message] => Unprocessable Entity
    )

    Response Body: {"name":"UNPROCESSABLE_ENTITY","details":[{"issue":"INSTRUMENT_DECLINED","description":"The instrument presented was either declined by the processor or bank, or it can't be used for this payment."}],"message":"The requested action could not be performed, semantically incorrect, or failed business validation.","debug_id":"xxxxxxxxxxx","links":[{"href":"https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED","rel":"information_link","method":"GET"},{"href":"https://www.paypal.com/checkoutnow?token=xxxxxxxxxxx","rel":"redirect","method":"GET"}]}

    2024-07-11T07:35:21+00:00 Warnung Failed to capture order. PayPal API response: [UNPROCESSABLE_ENTITY] The requested action could not be performed, semantically incorrect, or failed business validation. https://developer.paypal.com/docs/api/orders/v2/#error-INSTRUMENT_DECLINED CONTEXT: {"args":{"method":"POST","headers":{"Authorization":"Bearer xxxxxxxxxxx","Content-Type":"application\/json","Prefer":"return=representation","PayPal-Partner-Attribution-Id":"Woo_PPCP"}},"response":{"headers":{},"body":"{\"name\":\"UNPROCESSABLE_ENTITY\",\"details\":[{\"issue\":\"INSTRUMENT_DECLINED\",\"description\":\"The instrument presented was either declined by the processor or bank, or it can't be used for this payment.\"}],\"message\":\"The requested action could not be performed, semantically incorrect, or failed business validation.\",\"debug_id\":\"xxxxxxxxxxx\",\"links\":[{\"href\":\"https:\/\/developer.paypal.com\/docs\/api\/orders\/v2\/#error-INSTRUMENT_DECLINED\",\"rel\":\"information_link\",\"method\":\"GET\"},{\"href\":\"https:\/\/www.paypal.com\/checkoutnow?token=xxxxxxxxxxx\",\"rel\":\"redirect\",\"method\":\"GET\"}]}","response":{"code":422,"message":"Unprocessable Entity"},"cookies":[{"name":"l7_az","value":"ccg01.phx","expires":1720685121,"path":"\/","domain":"paypal.com","port":null,"host_only":false}],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}}
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  • Plugin Support Krystian from Syde

    (@inpsydekrystian)

    Hello @apfelbiss

    We are in the process of implementing changes to include the payment method in the logs. Previously, this was not possible, but with our upcoming updates, you will be able to see this information.

    Unfortunately, I do not have an exact ETA on when this update will be available as we are still waiting for further details from our development team. We appreciate your patience and understanding as we work to enhance our service.

    Kind Regards,

    Krystian

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