payment method couldn’t be saved

  • Resolved khaledramsa

    (@khaledramsa)


    2 years, 1 month ago

    hi there, I installed the WooCommerce PayPal Payments plugin and it worked perfectly with one-time payment but when I activated it with WooCommerce Subscriptions it didn’t work as this message appeared and make the transaction refunded, where is a problem ):”

    https://ibb.co/rdqx2RQ

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @khaledramsa

    Your PayPal account must be approved for Reference Transactions?to save a PayPal account via Vaulting. Can you please check this is the case?
    Thanks!
    If your account is not approved for Reference Transactions, subscription payments will not be possible with the default plugin configuration.

    The checkout flow for subscriptions is described here in the documentation.

    The team is working on a feature to allow PayPal subscriptions without requiring Reference Transactions, but we can share more about this in the coming weeks.

    Kind regards,
    Niklas

    Thread Starter khaledramsa

    (@khaledramsa)

    thank you .. it’s worked

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @khaledramsa

    Thank you for letting us know this worked out for you. We will mark this thread as resolved, but please don’t hesitate to open a new thread if you encounter this or any other issue in the future.

    Kind regards,
    Joost

Viewing 3 replies - 1 through 3 (of 3 total)
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