• Resolved sindrus

    (@sindrus)


    Hi,

    We are facing a few issues with the plugin.

    1.
    When we complete a payment on the Checkout page, we are not redirected to a new page that confirms the payment has gone through. The payment goes through, but there is no way to know this for the user.

    We are using Woo Commerce with stripe.

    2.
    After the payment has gone through, nothing comes up in the order history on the “User Dashboard” page. So the user has no way of checking what they have purchased.

    We have deactivated all plugins except the Directorist plugin and tried again, but the problem persists.

    3.
    Is there a way to allow the user to select annual recurring payments?
    – We cannot find this option with the woo commerce add-on?
    – I can see that the directorist packages add-on has this function, but I cannot seem to find a way for the user to manage/cancel the subscription within the user dashboard? – this is an essential function and a legal requirement.

    Any suggestions to what we can do? Any help would be greatly appreciated.

    The page I need help with: [log in to see the link]

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Viewing 3 replies - 1 through 3 (of 3 total)
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