• Resolved lauraserena

    (@lauraserena)


    Hi everyone
    I have a Woocommerce Shop but I do not want people to be able to create an account. Nevertheless, when people get to the Checkout they still can check the box “save payment information to my account”.
    How can I turn this off?
    Thanks ??

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @lauraserena!

    It seems you have already taken care of not allowing people to create accounts on your site. But, if you haven’t you can turn off user registration on your site from the “WooCommerce Settings” area (as in the following screenshot):

    As far as saving the card information on your site is concerned, do note that card information is not saved directly on the website; only tokens are saved. You can turn this off as well, and the settings can usually be found in the applicable payment method configurations section (as in the following screenshots).

    For WooCommerce Payments:

    For PayPal Payments:

    If you are using a different payment gateway and cannot find the applicable setting, please share your current System Status Report. You can get it by navigating to the WooCommerce / Status section of your site. Once there, click on the Get system report button and then copy it by clicking on the Copy for support button. Then paste it here in a comment.

    We’ll check, and let you know.

    Best!

    Thread Starter lauraserena

    (@lauraserena)

    Thank you!!

Viewing 2 replies - 1 through 2 (of 2 total)
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