Payment gateways do not show on mobile

  • Resolved maartenbcn

    (@maartenbcn)


    2 years, 11 months ago

    Hi,
    the checkout page shows ok on desktop but on mobile, payment methods are greyed out and a spinning wheel shows on top.
    I checked but cant find the error, anyone can help?

    Thanks!!

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter maartenbcn

    (@maartenbcn)

    I also assigned extra memory to the site, but it still doesnt work ??

    Thread Starter maartenbcn

    (@maartenbcn)

    Aslo, in safari this happens, so not only on mobile. In chrome it works.

    Hello Maartenbcn,

    We’ll need more information to proceed, could you send us the following information?

    – Theme and plugins being used.
    – Any other information that could help us replicate this issue such as the step-by-step flow or the plugin settings being used, such as Woocomerce configuration used in payment method.

    Best,
    Luiggi

    Thread Starter maartenbcn

    (@maartenbcn)

    Thanks Luiggi
    Theme: Storefront
    Plugins:
    Akismet Anti-Spam
    Checkout Field Editor for WooCommerce
    Code Snippets
    Contact Form 7
    Direct Checkout for WooCommerce
    Extra Product Options for WooCommerce
    Flexible Checkout Fields
    Fluid Checkout for WooCommerce
    Hello Dolly
    Imagify
    one.com
    one.com Maintenance Mode
    one.com Spam Protection
    Performance Cache
    Polylang
    Polylang Theme Strings
    SMNTCS Custom Logo Link
    Theme and plugin translation for Polylang (TTfP)
    WC Custom Thank You
    WooCommerce
    WooCommerce – PayU Latam Gateway
    WooCommerce Breadcrumbs
    WooCommerce Custom Add To Cart Button
    WooCommerce Polylang Integration`

    Thread Starter maartenbcn

    (@maartenbcn)

    in woocommerce we have bank payments and payU activated as payment methods

    Thread Starter maartenbcn

    (@maartenbcn)

    solved, it was a conflict with the Checkout Field Editor for WooCommerce

    Hello Maartenbcn,

    Thanks for the feedback! Marked as solved.

    Best,
    Luiggi

Viewing 7 replies - 1 through 7 (of 7 total)
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