• nibbleandpeck

    (@nibbleandpeck)


    Hi folks, I use the sumup payment gateway on my website and previously had no issues. As of a few weeks ago, in the checkout, the boxes where you enter card information just don’t appear. The only thing displayed is “pay with debit/credit card”, nothing else.

    I have tested every plugin for conflicts and nothing came to light. I have also contacted sumup who were absolutely useless in helping resolve the issue.

    Any pointers on how to fix it?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello, any update on this ? I have same issue on version 6.4.3 of wordpress and saw a reveiw that said it was not working on version 6.4.2 so maybe it’s that ?

    Thread Starter nibbleandpeck

    (@nibbleandpeck)

    No update, the technical support from Sumup was up there with some of the worst I have received. Everything they suggested either did nothing or was totally irrelevant. I changed to Stripe.

    I have the same issue! With the latest version of the payment gateway when I connect to my account using OAuth, I get:


    Warning: Cannot modify header information – headers already sent by (output started at /home/sugakoz9/dev.sugarlessbg.com/wp-content/plugins/sumup-payment-gateway-for-woocommerce/includes/class-wc-sumup-gateway.php:869) in /home/sugakoz9/dev.sugarlessbg.com/wp-admin/includes/misc.php on line 1431

    Warning: Cannot modify header information – headers already sent by (output started at /home/sugakoz9/dev.sugarlessbg.com/wp-content/plugins/sumup-payment-gateway-for-woocommerce/includes/class-wc-sumup-gateway.php:869) in /home/sugakoz9/dev.sugarlessbg.com/wp-includes/functions.php on line 7049

    Warning: Cannot modify header information – headers already sent by (output started at /home/sugakoz9/dev.sugarlessbg.com/wp-content/plugins/sumup-payment-gateway-for-woocommerce/includes/class-wc-sumup-gateway.php:869) in /home/sugakoz9/dev.sugarlessbg.com/wp-admin/admin-header.php on line 9

    but in the same time “Your credentials are valid and you are ready to use the plugin.”.

    When I try to checkout an order I get “There are no payment methods available. This may be an error on our side. Please contact us if you need any help placing your order.”

    We are using this plugin with success

    https://www.pasarelasdepagos.com/shop/ecommerce-peru/woocommerce-peru/sumup-woocommerce-wordpress/

    better features, better support, worth it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Payment gateway not showing’ is closed to new replies.