Payment Gateway not appearing on withdrawal dashboard

  • Resolved ampiah

    (@ampiah)


    7 months ago

    Hello , I cannot find my payment gateway(Paystack ) on withdraw page , it only shows PayPal and bank transfer

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sazdhossain

    (@sazdhossain)

    Hello @ampiah,

    The absence of the Paystack payment gateway could be due to a misconfiguration specific to that payment gateway. I recommend reviewing the documentation provided by Paystack to ensure that the gateway is correctly configured within your platform settings. Pay attention to any required settings or API keys that may need to be entered accurately for the payment option to appear and function correctly.

    If you’ve verified the configuration and the issue persists, I suggest reaching out to Paystack’s support team directly for further assistance. They should be able to provide guidance and troubleshoot any potential issues with the integration of their payment gateway into your platform.

    Thanks!

    Plugin Support Tanvir Hasan

    (@tanvirh)

    Hi @ampiah

    As we haven’t heard back from you for a while, we’ll consider this topic resolved. If you encounter any further issues, please don’t hesitate to open a new topic.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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