Payment Gateway Error

Hi, Bandara98. Sorry you’ve run into this issue.

This looks like the kind of error that comes up when the initial payment for a subscription goes through, but the recurring portion doesn’t. Check with PayPal to make sure that your account there supports recurring payments. That’s the most common issue; they need to turn it on for your account.

If you are sure it’s enabled, then we would need more information to figure out what is holding up the subscription from completing. I can point to the portion of code where this error if thrown if it would help you to debug it. Or we can help in our paid support for issues like that.

Thank You For your reply. Is it required this when using Payflow?

https://www.paidmembershipspro.com/add-ons/payflow-recurring-orders-addon/?utm_source=plugin&utm_medium=pmpro-paymentsettings&utm_campaign=add-ons&utm_content=payflow-recurring-orders-addon

And I did 1USD payment it worked. But my customers cant do payment, came that error

Yes. There is a separate module you need to pay for and have installed by PayPal.

If, when you log into the Payflow PayPal Manager, you can go to Reports -> Recurring Billing, then the module should be active. If you don’t see that, then you need to have it installed.

PayPal support should be able to sort this out for you. Let us know how it goes.

You also need that add on of ours, which will sync the recurring orders as they are kicked off by PayPal. PayPal Standard and Express use the PayPal IPN system, but with Payflow, we use that add on to check daily for new recurring orders and synchronize them.

Void error: BROP7A07EAB3 has already settled A partial payment was made that we could not refund. Please contact site owner immediately to correct this

This error sendto me by the customer. Customer complaint me the amount is deducted from his card. But there is no account created related to this customer on our website.

@bandara98 this sounds like your PayPal account does not support recurring transactions.

Please can you reach out to our support on our website since the Recurring Payments for PayFlow Pro isn’t distributed through www.remarpro.com but rather on our site – https://paidmembershipspro.com/contact or https://paidmembershipspro.com/support

Please reach out to PayPal support to ensure that your recurring billing module is enabled on your merchant account.