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  • Plugin Support komal-maru

    (@komal-maru)

    Hi @dressfaktory,

    Thank you for sharing your website URL.

    I’ve checked your site and observed that the COD payment gateway fees are correctly added to the Your Order table on the checkout page. Here’s a screenshot for reference: https://prnt.sc/Cji-kQPy2-fk

    Could you please verify if the payment gateway fees are displaying correctly on your end as well?

    If the issue persists, feel free to provide temporary access to your site at ‘support at tychesoftwares dot com,’, along with a brief description of the problem. We’ll be happy to investigate further!

    Thread Starter dressfaktory

    (@dressfaktory)

    bcoz I active one plugin only

    this is the plugin after I Deactivate it work Disable payment method / COD fees for Order for WooCommerce

    after did not work enable same time two plugin

    Plugin Support komal-maru

    (@komal-maru)

    Hi @dressfaktory,

    Do you mean when you activate the ‘Disable payment method / COD fees for Order for WooCommerce’ plugin in conjunction with our plugin, the payment gateway fees are not added?

    We haven’t had the opportunity to test our plugin with this ‘Disable payment method / COD fees for Order for WooCommerce’ plugin on our end, so we’re unsure about any potential issues that may arise.

    Could you please share the plugin link you’re using on your site? Additionally, it would be immensely helpful if you could outline the steps to configure that plugin and reproduce the issue on our end.

    Once we have the necessary information to replicate the issue, we’ll conduct thorough testing on our side and provide you with an update. Your assistance in this matter is greatly appreciated.

    • This reply was modified 2 weeks, 4 days ago by komal-maru.
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