Payment failure, cannot checkout with Stripe
-
I have a webshop, but am experiencing receiving payment difficulties. When a customer wants to place an order, he must fill out the required details like name and address and his card information in the Stripe button. When he presses on ‘continue to payment’ the whole page bugs, nothing happens, customer cannot pay. My checkout page shows an exclamation mark at the top, with no text, as all the required fields are filled in but there is simply this weird bug.. The order does not come through and the payment is not being processed and received on my account.
So the payment gateway is not working. Only happens with Stripe. It is not my website, I tried a million things, including disabling all my plugins and switching to the default WordPress theme TwentySeventeen, did not work.
2 days ago it worked fine, I tried to reverse any change I made since then but it does not help. Right now I have it in test mode with the right test API credentials. But I cannot even get test mode to work… It used to be; you fill in the address and customer information, you fill in your card information with Stripe, you pay, you get redirected to my site with an order review (including product, price, and addresses etc of the customer).
I’m using this Woocommerce Stripe Checkout plugin, but I see no one else experiencing problems.
What to do… serious issue for a webshop like me.
Best regards,
Dinant.
The page I need help with: [log in to see the link]
- The topic ‘Payment failure, cannot checkout with Stripe’ is closed to new replies.