Payment fails for 0 EUR subscriptions

  • Resolved ahegyes

    (@ahegyes)


    1 year, 3 months ago

    Hi there!

    An update from a few months ago broke checkouts for WC Subscription products with a 0 recurring value. For example: 100 EUR sign-up fee, subscription renews monthly for 3 months at a value of 0 EUR.

    This worked on version 7.1.2 of the plugin, but was already broken in version 7.3.0. I just tested with version 7.4.2, and this is still broken. Works fine on version 7.1.2 though.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @ahegyes

    I’m sorry to hear that you’re experiencing issues with the WooCommerce Subscriptions plugin after recent updates. Specifically, it seems like you’re unable to process checkouts for subscription products with a 0 recurring value. This is certainly an unusual situation, and I understand the inconvenience it’s causing you.

    If you have a valid license for WooCommerce Subscription with us, can you please open a support request for us to investigate further about your issue?

    Meanwhile, I will be marking this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

    Hello @ahegyes

    Does the problem still exist with 7.5?
    I’ve just read in the changelog that it seems to have been solved. Has anyone tested it?

    https://screen.le-grizzly.fr/YFF2Rs3N52fQ8DRSH5yX

    • This reply was modified 1 year, 3 months ago by Le GRIZZLY.
    Saif

    (@babylon1999)

    Hello @legrizzly,

    Does the problem still exist with 7.5?

    A patch was released in version 7.5.0, so hopefully not. :?)

    If you have any questions about this, please open your own thread from here.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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