Payment Failed:

  • Resolved barbarossa85

    (@barbarossa85)


    7 years, 1 month ago

    Hello,

    I have implemented Stripe and it was working fine. Until the latest update from WordPress and my theme developer. After updating those I now get payment errors. Here is what my logs say.

    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    )

    ====End Log====

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter barbarossa85

    (@barbarossa85)

    @royho

    Thanks for the article, but I didn’t really see any actionable items here. I am however planning on changing hosts, do you think this could potentially fix the problem?

    Thread Starter barbarossa85

    (@barbarossa85)

    Hi @royho

    Sorry but I was wondering if you could try to help me again, you seem to be very active in these threads. I have talked to my theme developer and they are very positive that it is a plugin issue.

    My problem is that when a user clicks “check out”, they get a payment error. I have no data within the logs to tell me what the issue is. They just look like this:

    ====Start Log====
    Error: stdClass Object
    (
    [token_id] =>
    [customer] =>
    [source] =>
    )

    ====End Log====

    The only thing that my theme developer found was this: https://imgur.com/vIqsdyI

    When I go into my stripe account, there is zero data to look at from the tests. So there is definitely a disconnect between the plugin and my stripe account.

    Some of the other fixes I have tried are:
    – clearing cache
    – I moved hosts
    – I reissued my SSL
    – I have downgraded from 4.0.5 – 3.2.3 and other versions in between. I have also just upgraded to 4.0.6.

    Any help would be very much appreciated, I just want to get this fixed so I can launch my site!

    Thanks.

    Plugin Contributor royho

    (@royho)

    @barbarossa85 the article I linked to tells you what you need to set for Stripe to work on your hosting server. If you don’t know how to do that, please contact your host and have them do it.

Viewing 3 replies - 16 through 18 (of 18 total)
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