Payment Error Messages
-
Hello!
Scenario:
- WC Backend shows a Warning window:
“Action required: Please update WooCommerce Payments“
Dismiss-button doesnt act, version WC 7.2.2 - Trying to open Design –> Menue
Getting the following Fatal Error: - warning: Trying to access array offset on value of type bool in /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php on line 437
- Warning: Trying to access array offset on value of type bool in /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php on line 547
- Warning: Trying to access array offset on value of type bool in /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php on line 563
- Fatal error: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php:563 Stack trace: #0 /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php(563): array_merge(NULL, Array) #1 /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php(637): WC_Payments_Admin->register_payments_scripts() #2 /home/jobporteins/public_html/wp/wp-includes/class-wp-hook.php(308): WC_Payments_Admin->enqueue_payments_scripts(‘widgets.php’) #3 /home/jobporteins/public_html/wp/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #4 /home/jobporteins/public_html/wp/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #5 /home/jobporteins/public_html/wp/wp-content/plugins/megamenu/megamenu.php(169): do_action(‘admin_enqueue_s…’, ‘widgets.php’) #6 /home/jobporteins/public_html/wp/wp-includes/class-wp-hook.php(308): Mega_Menu->admin_enqueue_scripts(‘nav-menus.php’) #7 /home/jobporteins/public_html/wp/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(NULL, Array) #8 /home/jobporteins/public_html/wp/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #9 /home/jobporteins/public_html/wp/wp-admin/admin-header.php(118): do_action(‘admin_enqueue_s…’, ‘nav-menus.php’) #10 /home/jobporteins/public_html/wp/wp-admin/nav-menus.php(675): require_once(‘/home/jobportei…’) #11 {main} thrown in /home/jobporteins/public_html/wp/wp-content/plugins/woocommerce-payments/includes/admin/class-wc-payments-admin.php on line 563
Can someone give me a lead to get a solution?
Thank you!
Greetimgs
Deexperte
- WC Backend shows a Warning window:
-
Hello @deexperte,
Have you tried updating to the latest version of both WooCommerce and WooCommerce Payments?
If that doesn’t solve it, then please attach your system status report.
You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.
Look forward to hearing back from you.Oh I tried to do tons of trials. There was only one solution: deactivate Woocommerce Payment.
Now this thread can be stated as resolved.
Hello @deexperte,
I’m sorry to hear you’ve had a bad experience with our plugin!
Could you please open a ticket about this from WooCommerce.com > MY profile > Support so we can investigate the problem further?Make sure to include a link to this thread so we know what has been done already.
Cheers!Hello!
Here is the state of Woocommerce:
### WordPress Environment ### WordPress address (URL): https://ihr-stellenangebot-ins-web.de Site address (URL): https://ihr-stellenangebot-ins-web.de WC Version: 7.2.2 REST API Version: ?</img> 7.2.2 WC Blocks Version: ?</img> 8.9.2 Action Scheduler Version: ?</img> 3.5.2 Log Directory Writable: ?</img> WP Version: 6.1.1 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: ?</img> WP Cron: ?</img> Language: de_DE External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 8.0.26 PHP Post Max Size: 128 MB PHP Time Limit: 1800 PHP Max Input Vars: 10000 cURL Version: 7.86.0 OpenSSL/1.1.1s SUHOSIN Installed: – MySQL Version: 10.5.18-MariaDB Max Upload Size: 128 MB Default Timezone is UTC: ?</img> fsockopen/cURL: ?</img> SoapClient: ?</img> DOMDocument: ?</img> GZip: ?</img> Multibyte String: ?</img> Remote Post: ?</img> Remote Get: ?</img> ### Database ### WC Database Version: 7.2.2 WC Database Prefix: wp4b_ Datenbank-Gesamtgr??e: 203.65MB Datenbank-Datengr??e: 189.18MB Datenbank-Indexgr??e: 14.47MB wp4b_woocommerce_sessions: Daten: 0.11MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_api_keys: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM wp4b_woocommerce_attribute_taxonomies: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_downloadable_product_permissions: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM wp4b_woocommerce_order_items: Daten: 0.01MB + Index: 0.01MB + Engine MyISAM wp4b_woocommerce_order_itemmeta: Daten: 0.06MB + Index: 0.05MB + Engine MyISAM wp4b_woocommerce_tax_rates: Daten: 0.00MB + Index: 0.01MB + Engine MyISAM wp4b_woocommerce_tax_rate_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_shipping_zones: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_shipping_zone_locations: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_shipping_zone_methods: Daten: 0.00MB + Index: 0.00MB + Engine MyISAM wp4b_woocommerce_payment_tokens: Daten: 0.00MB + Index: 0.00MB + 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Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) job_package (job_package) job_package_subscription (job_package_subscription) resume_package (resume_package) resume_package_subscription (resume_package_subscription) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ?</img> Enforce Approved Product Download Directories: – Order datastore: WC_Order_Data_Store_CPT ### WC Pages ### Shop-Basis: #1105 - /shop/ Warenkorb: #10944 - /bestellzettel/ Kasse: #15 - /kasse/ Mein Konto: #16 - /mein-konto/ Allgemeine Gesch?ftsbedingungen: #36 - /agb/ ### Theme ### Name: Astra Child Version: 1.0.0 Author URL: https://virtulogix.com/ Child Theme: ?</img> Parent Theme Name: Astra Parent Theme Version: 3.9.4 Parent Theme Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme WooCommerce Support: ?</img> ### Templates ### Overrides: /home/jobporteins/public_html/wp/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/cart.php Version 3.8.0 ist veraltet. Die Hauptversion ist 7.0.1 /home/jobporteins/public_html/wp/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/cart/mini-cart.php astra-child/woocommerce/emails/admin-new-order.php /home/jobporteins/public_html/wp/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/error.php /home/jobporteins/public_html/wp/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/notice.php /home/jobporteins/public_html/wp/wp-content/plugins/royal-elementor-addons/includes/woocommerce/templates/notices/success.php Outdated Templates: ?</img> ? ? ? ? ? ? ? ? ? ? ? ? Erfahre wie du aktualisieren kannst ### WooCommerce PayPal Payments ### Onboarded: ?</img> Shop country code: DE WooCommerce currency supported: ?</img> Advanced Card Processing available in country: ?</img> Pay Later messaging available in country: ?</img> Webhook status: – Vault enabled: – Logging enabled: ?</img> Reference Transactions: – Used PayPal Checkout plugin: – Tracking enabled: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing multichannel-marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience settings Daily Cron: ?</img> Next scheduled: 2022-12-31 15:16:54 +01:00 Options: ?</img> Notes: 113 Onboarding: completed ### Action Scheduler ### Complete: 919 Oldest: 2022-12-25 06:12:48 +0100 Newest: 2022-12-30 18:47:11 +0100 Failed: 926 Oldest: 2022-08-27 19:46:29 +0200 Newest: 2022-12-29 21:50:39 +0100 Pending: 3 Oldest: 2022-12-31 04:30:42 +0100 Newest: 2022-12-31 04:30:42 +0100 ### Status report information ### Generated at: 2022-12-30 18:52:39 +01:00
Does this help?
Greetings Deexperte
Hi @deexperte
Thanks for sharing the System Status Report.
WooCommerce Payments: von Automattic – 5.2.0
I can see that the plugin is currently disabled on your site. Can you please try to update to the latest version,
5.2.1
, and see if this resolves the error message above?Let us know how it goes!
It’s been a while since you responded, so I’m marking this as resolved – we’ll be here if/when you need us.
- The topic ‘Payment Error Messages’ is closed to new replies.