Payment delay

  • Resolved sonicnuance

    (@sonicnuance)


    4 years, 3 months ago

    Hello,
    I am using woocommerce payments.

    Each purchase a customer makes takes at least three days to transfer to my bank account. From what I can tell, this time is taken up by having the funds accessable by me from woocommerce payments. Is there a way to make the payments immediate? You can imagine situations where a purchased product is sent and a payment is cancelled by the customer before the 3 days have passed.

    Thanks

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  • Plugin Support Mike Straw

    (@mikestraw)

    Hi @sonicnuance ,

    The deposit process is automated and WooCommerce Payments automatically deposits your available balance into your nominated account daily, on a 2-day rolling basis.

    Every day, WooCommerce Payments bundles all payments received for that day into a deposit which is then automatically transferred to your bank account two business days later. Because this is an automated, bulk process, it can’t be altered on individual accounts.

    If you think that should be changed, it would be great to have you add your ideas to the Ideas Board, which is where developers go to look for future plugin features and improvements.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 2 replies - 1 through 2 (of 2 total)
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