Payment data not being transferred to Amazon Pay

  • Resolved miwa2020

    (@miwa2020)


    5 months, 1 week ago

    In the WooCommerce payment form, if a customer enters a full-width space followed by a building name after their address data in address_1, when the data is transferred to Amazon Pay, the text after the full-width space will not be loaded.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi @miwa2020! Thanks for reaching out. If I understand correctly, some data from the form on the checkout page are not correctly transferred to Amazon Pay when submitted for payment.

    I’d like to investigate this further. To help with that, can you kindly reply with your site’s System Status Report. In particular, I’m hoping to see the names and versions of the WooCommerce and Amazon Pay plugins, and theme that are active on your site.

    I look forward to your reply!

    Plugin Support EastOfWest a11n

    (@eastofwest)

    Hi @miwa2020! We haven’t heard back from you, so I’m going close this thread. If you need further assistance, please feel free to start another.

Viewing 2 replies - 1 through 2 (of 2 total)
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