• Resolved rbernataviciute7

    (@rbernataviciute7)


    Hello, this is my problem

    When customer is in payment getaway, he can choose to pay by bank transfer, but he isn’t transferred to the bank site to pay for products…
    How to fix that? How can I add one more method?

    Attaching pic of payment methods in woocomerce settings: https://ibb.co/q5dQr4X

    Thank you for help!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter rbernataviciute7

    (@rbernataviciute7)

    Also I have other question about payment gateways…
    Can I make two separate payment gateways or I have to pay for WooCommerce Pro to do that?
    Thank You!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @rbernataviciute7,

    When customer is in payment getaway, he can choose to pay by bank transfer, but he isn’t transferred to the bank site to pay for products…
    How to fix that?

    The Direct Bank Transfer (BACS) payment method is completely offline. The customer will not be redirected to a bank account, rather, an email will be sent with your bank details asking them to complete the payment. You also have to manually change the status of the order to processing/completed once you receive the funds. A more detailed explanation on BACS can be found here: https://docs.woocommerce.com/document/bacs/

    Can I make two separate payment gateways or I have to pay for WooCommerce Pro to do that?

    WooCommerce is totally free to download and use, so you’ll not pay for a Pro version for this!

    I see you have 4 payment methods active in your screenshot (https://ibb.co/q5dQr4X). You can add more payment gateways as per your liking.
    We have several options here: https://woocommerce.com/product-category/woocommerce-extensions/payment-gateways/

    Hope this clarifies.

    Thread Starter rbernataviciute7

    (@rbernataviciute7)

    Thank you for your answer!
    It was my bad, I thought customer have to be transferred to the bank.

    About the two separate payment gateways I have meant, when customer want to pay, for excample: first he have to choose individual or company, and just after he chooses he have to fill in details and pay. Is it possible?

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back @rbernataviciute7.

    Well, note that there’s quite a number of payment gateways available and they operate differently. Therefore, you will want to check how each is set up by the plugin developer to get a definitive answer.

    However, you will find that many online payment methods will just ask the customer to fill in their details and pay.
    It is possible to modify this process and ask them first to choose whether they are a company or an individual, but you will have to hire a developer or the WooCommerce customizations experts to make such customizations for you.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was useful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
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