Payment button (ID: 0) does not exist

Hi, do you have a cache plugin installed in your site? If you do have you excluded our plugins pages from getting cached? Also did you enter the correct settings as per the documentation?

Thank you

No, I don’t have cache plugin installed.

Yes, just followed the documentation link that sent.

Hi, check the following forum post. Let me know if the issue is similar or different to yours?

Thank you

No. it starts with plan_

See below:

Payment Button Title => Base Subscription
Button Type => Stripe SCA Subscription
Stripe Plan ID => plan_H650C…
Button Shortcode => [swpm_payment_button id=2140]

then in a page with [swpm_payment_button id=2140] I see “BUY NOW” button instead of “Base Subscription” then when click on “BUY NOW” button getting error “Payment button (ID: 0) does not exist”?!

Am I doing something wrong?

Thank you for providing more information. I have submitted a message to the developers to investigate further your issue.

Thank you

Somethings is messed up on the site. Looks like the plugin is getting an ID value of “0” for the shortcode. So it is failing to process anything. Try the following shortcode just to see if that makes a difference on this server.

[swpm_payment_button id=”2140″]

Does your site have any JavaScript errors? That can also prevent the stripe library from working. Do the following test:
https://simple-membership-plugin.com/forums/topic/test-for-plugin-and-theme-conflict-before-posting-an-issue-or-a-bug/

Thanks. That error resolved. there was a conflict with another plugin.

However still can not see subscription button as I named it and seeing “BUY NOW” as mentioned before. How can I fix that?

Hi, is your issue resolved?