payment being chosen at random

  • Resolved rubenssoto

    (@rubenssoto)


    1 year, 10 months ago

    Hello everyone,

    how are you?

    Thank you, for this amazing plugin.

    My Woo has a behavior that I am trying to understand why, the payment method is has being chosen randomly. I put the credit payment in the first position, but is totally randomly.

    Is it expected? Is there way to change this?

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @rubenssoto

    Thanks for reaching out!

    My Woo has a behavior that I am trying to understand why, the payment method is has being chosen randomly.

    The payment method that you will see on your Checkout page depends on what you have enabled under WooCommerce > Settings > Payments.

    On my personal site, I have enabled, Cash on Delivery, Stripe and Squre.

    This is how you see it on my Checkout page:

    I put the credit payment in the first position, but is totally randomly.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Additionally, I’d like to understand your site properly, please share your System Status Report that you can find via WooCommerce > Status. Select Get system report and then Copy for support. Once you’ve done that, you can paste it into your reply here.

    Thanks!

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    It’s been a while since you responded, so I’m marking this as resolved – we’ll be here if/when you need us.

Viewing 2 replies - 1 through 2 (of 2 total)
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