Payment accepted but redirects to error 403

  • Resolved rileydev

    (@rileydev)


    4 years, 6 months ago

    I’ve set up WP Simple Pay lite on my website however whenever I put through an order (test or live) it redirects me to an error 403 page.

    If live, the payment and order confirmation goes through so it works, but just ends up with me on the error 403 page.

    Is there a solution to this? I have set up everything as instructed

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Spencer Finnell

    (@spencerfinnell)

    Hello @rileydev,

    These issues are usually caused by ModSecurity rules setup by your web host. If you contact your web host they can allow requests from the following Stripe domains: https://stripe.com/docs/ips

    This should prevent the 403 error from appearing.

    Plugin Contributor Adam Lea

    (@adamjlea)

    Hello @rileydev,

    It has been several days since you were provided an answer. I am going to mark this ticket as resolved. If you need further help feel welcome to reply again.

Viewing 2 replies - 1 through 2 (of 2 total)
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