Payment Aborting Issue – transients

  • Resolved temparcweb

    (@temparcweb)


    5 years, 2 months ago

    Hi there, some payments seem to be failing due to an issue with checking transients in the WP db, see error from debug log:

    – Payment processing started.
    – Triggering hook for addons to process posted data if needed.
    – Checking received data.
    – Checking price consistency.
    – FAILURE: Can’t check payment validity. Aborting.
    – FAILURE: Error occured after user interacted with popup.
    – Redirecting to results page

    Could this be a caching problem? Why would the transient fail? This is only occurring for some payments, not all.

    Also, would it be possible to add another field to the plugin for redirecting if FAILURE is triggered? Otherwise customers still think the payment was successful.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Alexander C.

    (@alexanderfoxc)

    Hi.

    Looks like you’re using old Stripe API. You should not use it unless there’s a good reason to do that. Old API is not SCA-complaint to begin with, and it’s also no longer developed in out plugin. Last, but not least – Stripe says they’re going to disable it some time in future.

    New API relies on different method to check payment validity, so your issue should be resolved if you switch to it.

    Thread Starter temparcweb

    (@temparcweb)

    Got it—I will disable the legacy API. Thanks for the quick reply!

Viewing 2 replies - 1 through 2 (of 2 total)
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