PayByBank Order’s status changes multiple times sending spam Emails

Hello,

We received a complaint from a customer on our website because they received the same PayByBank Successful Payment email around 12 times. When I looked into it, indeed the order’s status had changed multiple times from paybybank-paid to processing and then back to paybank-paid. In the process, the relevant emails are also probably sent every time.

My guess is that either the bank sent the API request multiple times causing this or the scheduled action changes the status every time it runs, even though it shouldn’t.

Is there something we can do to avoid this?

Thank you.

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