Pay upon Invoice Checkout not load properly

  • Dear Sir or Madam,

    I have installed the plugin on a Woocomerce webshop.
    Suddently if I turn on the invoce option the checkout page stuck in an indevinate cycle of loading. The ajax call will started but never completed.
    And the checkout process can’t get further.
    I don’t see or get any error.

    Can you help me?

    ### WordPress Environment ###

    WordPress address (URL):
    Site address (URL):
    WC Version: 7.0.0
    REST API Version: ? 7.0.0
    WC Blocks Version: ? 8.5.1
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE_formal
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.28
    PHP Post Max Size: 25 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.74.0
    OpenSSL/1.1.1k

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.15-MariaDB-0+deb11u1
    Max Upload Size: 25 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?`

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    Thank you for reaching out to us, we are here to help.
    In order to help you out with this issue, we would need to get more details from you, since at this moment there is nothing we can take a look at.
    It seems like you are hesitant to share more details on this public forum, so if you want you can open a direct ticket with us via these instructions, so you can share logs and the system report privately with us. (please add the URL of this thread in the ticket as well)

    Pending your response.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @collieit

    It might also be useful for you to try out our beta version for the next release:
    https://github.com/woocommerce/woocommerce-paypal-payments/releases/tag/1.9.5-rc1
    Is has got some updates for Pay Upon Invoice, so it could possibly also help you resolve your issue.

    Kind regards,
    Joost

    Thread Starter Collie-IT, Anne K. Frey

    (@collieit)

    Sorry no luck with the update.

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @collieit

    Just to keep the thread up-to-date. We will continue helping you on the service desk ticket you have opened with us and update this thread once we find the cause/solution to your problem.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello,

    since we did not receive any response or follow-up questions from you, we will assume you got this working to your requirements. If you still have any more questions for us, please open a new thread, because we will mark this one as resolved.

    Kind regards,
    Joost

Viewing 5 replies - 1 through 5 (of 5 total)
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