• Resolved rkundu065

    (@rkundu065)


    The Pay in 3 payment like this https://prnt.sc/1sjxwfp message is not showing up in our website checkout page as it is supposed to.

    Everything has been setup properly. Even I have contacted paypal and they said the component loads(screenshot: https://prnt.sc/1sjyc9s) into the website but covered by the disclaimer div above. Hence this is a plugin issue which they can not resolve.

    Please advice.

    This is UK based store so have checked all the eligibility

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @rkundu065

    Thank you for reaching out to us, we will try to help you.
    First of all, here you can find most standard details concerning Pay Later in your country: https://developer.paypal.com/docs/business/pay-later/gb/

    When I took a bit closer look at your site, I saw that you are using the credit card option via another plugin. Could you see if you use our Credit Card option (“Enable PayPal Card Processing” under “PayPal Card Processing”) and disable the other plugin if it might show you the Pay in 3 messaging?

    If this does not help, you might want to try to exclude the theme and other plugins from causing this issue. You can do this by testing the same while they are deactivated (except WooCommerce and Paypal Payments) and using the Storefront theme.

    Please let me know if this gets you the outcome you are looking for.

    Kind regards,
    Joost

    Thread Starter rkundu065

    (@rkundu065)

    Thanks for your response.

    I didn’t try to uninstall the other payment plugin or changing theme. I simply used this same plugin in a demo storefront theme website and the message didn’t display there as well. So I guess it’s not the with our theme or plugin.

    I hope you give provide good solution to this.

    And what’s your take on Paypal reply? “””they said the component loads(screenshot: https://prnt.sc/1sjyc9s) into the website but covered by the disclaimer div above.”””

    Plugin Support Syde Joost

    (@joostvandevijver)

    Hello @rkundu065

    There are many factors that can affect this notice to show or be hidden. If you have a staging site available we would be willing to take a look at your setup. In that case, it would probably be better to contact us via our Service desk; you can create a ticket with Inpsyde here: https://paypal.inpsyde.com/docs/request-support/

    Before you do this, please review the standard settings in combination with the link I provided earlier.

    Kind regards,
    Joost

    Plugin Support Syde Joost

    (@joostvandevijver)

    We have not heard back from you in a while, so I’m marking this thread as resolved.
    If you have any further questions, please feel free to reopen this topic or create a new one.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Pay later – Pay in 3 message is not showing’ is closed to new replies.