Patterns not importing

same problem

Same. Spinning forever. Nothing happens. Does the import require to write to plugin directory or something?

Hello @craigmckee and others,

Sometimes it can be solved by increasing the PHP configuration limit. There are two ways of resolving the limited memory issue.

One is to contact your host provider and the other is to do it yourself by accessing your php.ini file through your cPanel or an FTP program.

To access these values, please edit the “php.ini” file which should be located in the host (if you can’t find it then contact your host service provider). In case your host doesn’t allow you to do that make sure to ask them what PHP version is running on your hosting and also request an increase in the values listed below.

1. Find php.ini in public_html folder, right-click it and choose “edit” and click “edit” again

2. In the text editor add following code:

memory_limit = 512M
max_execution_time = 900
max_input_time = 900
post_max_size = 256M
upload_max_filesize = 720M

3. Click “Save changes” in the top right corner and close the window

I hope that helps. Let me know how it goes.

Regards,
Sweta

@swetakumari

Thank you for the advice. I’ve directly edited the php.ini file and added this information but I am still getting the same problem.

Hello @craigmckee and others,

Just to let you know, we have released an update for the same yesterday. I’d request you to please update the plugin to the latest version i.e. 1.22.5 to fix your problem.

Thank you.

Regards,
Sweta

@swetakumari That’s fixed it!! Thank you.

Hello @craigmckee ,

I’m glad it works out for you. Thanks for letting me know. ??

If you need any further help, please open a new thread.

Have a great day ahead. ??

Regards,
Sweta