Pathetic constant changes without fixing the bugs and introducing more bugs

  • Honestly, EVENTIN promises so much and occasionally delivers on some of it.

    The latest changes do not solve all of the pre-existing bugs, styling issues, event management, etc. and introduce more problems.

    How the hell are you meant to add a link to text within the paragraph block? You can’t do it in the way you’d expect in a Gutenberg block – the option is just not available.

    I don’t think these developers have any idea of the way an actual event might get scheduled – the latest updates force you to have an event start time and end time as well as start date and end date – very inflexible and frustrating and you had to wade through the poor documentation for the new release, which is written in mostly very poor English. It’s hard to make sense of many things they have implemented.

    So much promise, so little delivered.

    Unfortunately, I have a lifetime pro licence and Clients who are invested in the functionality that works, so it’s hard to abandon it.

    • This topic was modified 4 months, 1 week ago by guerre64.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter guerre64

    (@guerre64)

    Issues encountered lately:

    • Can’t add phone number for Organiszer or Speaker – essential info
    • Can’t turn paragraph text into a link in the description
    • No styling of individual text in paragraph in description
    • Badges for categories no longer displaying correctly – they display correctly on the archive page, but not on the single event page
    Plugin Author Ehsan Riyadh

    (@ehsanriyadh)

    Hi @guerre64 Greetings,
    Thank you for your valuable feedback. We are so sorry for your inconvenience and appreciate your suggestions.
    Please, It is important to note that our Eventin V3 to V4 is a refreshed version of the Eventin plugin.? Our goal is to enhance user experience by optimizing the code, Better UI/UX with the latest technology.

    We kindly request your understanding that with the release of a major version, there may be certain problems or issues that arise. This is a common occurrence with top-notch plugins also, which have experienced bugs during major releases.

    Given that Eventin is evolving rapidly, we are now placing a high priority on addressing issues and gathering feedback from our users. Our team is working diligently on these improvements and we greatly value your support as we strive for excellence.
    Our aim is to address all concerns and provide plugin updates rapidly.

    In Eventin v4, we have revamped the old code base, which may lead to some bugs. It will take some time to stabilize, so we kindly ask for your patience and understanding during this process. We sincerely appreciate your continued support and understanding as we work towards a stable release.

    We are so thankful for your continued support. As early as possible we will fix the issues you mentioned. Thank you for being a part of our journey. 

    Best Regards. 

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @guerre64,

    Could you please provide a description of the situation that was previously communicated?

    the latest updates force you to have an event start time and end time as well as start date and end date – very inflexible and frustrating

    Our decision to make the Event date and time field mandatory stems from feedback received from customers. The rationale behind this requirement is the interconnectedness of date and time with various functionalities within event management. Omitting the date and time could disrupt the successful execution of recurring events and other related features.

    This situation may lead to differing perspectives between users and developers, as our decisions are informed by a collective of client feedback rather than individual inputs. If you have any suggestions or concerns regarding the challenges posed by this requirement and how we can address them, we encourage you to share them with us. Your insights will aid us in conducting further research and development to enhance our services. We value and consider all suggestions from our customers.

    Furthermore, we are currently in the process of developing the most up-to-date documentation, which will be released shortly.

    We hope that you can comprehend the message we are trying to convey.

    Thanks for being with us, good day!

    Best Regards.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @guerre64,

    Based on your topic,

    • Can’t add phone number for Organiszer or Speaker – essential info
    • Ans: This is a feature request and obviously essential info. But on the speaker and Organizer description, you can add it easily. For this, you can’t give us 1 star rating.
    • Can’t turn paragraph text into a link in the description
    • Ans: We already fixed this as you have claimed, so please allow us some time. After done the QA we will release it.
    • No styling of individual text in paragraph in description
    • Ans: Our team is already working on it. Hope soon we will give a nice output.
    • Badges for categories no longer displaying correctly – they display correctly on the archive page, but not on the single event page
    • Ans: Could you please share where is the exact issue with the badge? You can share screen records or screenshots about it. As we can check there are no issues with the categories badge on the single event layout page.

    Hope you get it.

    Regards.

    Plugin Support Md Mahbub Morshed Chowdhury

    (@faheem96dev)

    Hi @guerre64,

    Thank you for your patience and for bringing these issues to our attention. We apologize for the inconvenience caused by the previous update. We understand your frustration and are committed to resolving these issues promptly.

    We are pleased to inform you that we released a new version yesterday, which addresses many of the problems you encountered. On our site you will get the changelog for the latest updates.

    We recommend updating to the latest version to benefit from these fixes. Please let us know if you encounter any further issues, and we will be happy to assist you.

    We would also appreciate it if you could update your rating based on the improvements made.

    Thank you for your understanding and cooperation.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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