• Resolved bernhardrobertscheurer

    (@bernhardrobertscheurer)


    hello support-team,
    on the page https://usb-net.de/, the main-menu “Gemeinde/Church” is the parent-page with 5 associated child-pages. on the wordpress-pageview, all 6 pages are marked with “protected”, but only the parent-page accept the passwort.
    completely puzzling: in the edit mode of the parent- and associated child-pages the visibility is set to public.

    what must i do, that the passwort works with the parent- and the associted child-pages – und that the password is visible while page-editing?

    best regards,
    bernd

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Folio Team

    (@buildwps)

    Hi @bernhardrobertscheurer,

    Thank you for reaching out to us.

    Are you using other protection? Group password, Category password or just using Parent-Child page?

    You can check out our demo page here. You can use the same password on either the parent page or the child page to unlock it.

    Parent page: https://preventdirectaccess.com/demo/parent-page/
    Child page: https://preventdirectaccess.com/demo/parent-page/child-page/
    Password: test

    Awaiting your reply.

    Thread Starter bernhardrobertscheurer

    (@bernhardrobertscheurer)

    hi bwps-team,

    thank you for your fast response. my first problem is, that i cant see any passwort. as described: all “protected” pages are marked as “public”. shouldn’t they be designated as “private”? where did my original password go? is that perhaps the problem? do I have to reset something here?
    the sceenshot shows you the parent-page visibility-setting
    thanks,
    bernd

    Plugin Author WP Folio Team

    (@buildwps)

    Hi bernhardrobertscheurer,

    It appears that you’re using the PPWP Lite version.

    You can view the password on the edit page. However, based on the image you provided, it seems that the Password Protect WordPress tab is hidden for some reason.

    Since you’re using Divi, could you temporarily deactivate it and navigate to the edit page to check if you can see the password or not, please? Alternatively, you can try using the original edit instead of using the Divi edit.

    >>>all “protected” pages are marked as “public”. shouldn’t they be designated as “private”?

    No, it shouldn’t. The protected page will retain the status ‘protected,’ but it will still be marked as ‘public.’

    Awaiting your reply.

Viewing 3 replies - 1 through 3 (of 3 total)
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