• Resolved wilbertdevries

    (@wilbertdevries)


    Hi

    We are testing this great plugin but encounter a strange problem. If we try to copy and paste text in the editor, the text is pasted twice. We have 40+ exact same WordPress installations and have this plugin installed on 2 of them for testing purposes, and this error only occurs on these two installs. After disabling the plugin, pasting works as normal.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @wilbertdevries,

    Greetings from Multidots..!

    That is so great to hear. We are really working hard for the Multicollab plugin. So Customers can not face any issues on their website and thank you so much for taking the time to provide your feedback.

    Yes, You are right. We have also faced such an issue in version 1.2.0. So we have fixed this issue (If we try to copy and paste text in the editor, the text is pasted twice) and very soon we will release version 1.3.0. So you may not face such an issue in an upcoming version. We are planning to release version 1.3.0 next week.

    Please let us know if you face any issues.

    Thanks!

    Hi @wilbertdevries,

    Recently, We have resolved your issue and We have released plugin version 1.3.0. Kindly please download the latest plugin version and check your issue. If you need any help. Please let us know.

    Thanks!

    Thread Starter wilbertdevries

    (@wilbertdevries)

    Hi @multidots

    Thanks for the update! We have installed and tested this plugin, but we are still having some issues. Pasting within the editor is now working fine (98% of the time), but we are having issues with other text areas where information can be pasted. For example when we try to paste text into a photo caption of when we are trying to insert a hyperlink in the WordPress link function in the editor (see https://i.imgur.com/xCYGSk7.png). Pasting is also failing when trying to paste information into a custom field (see https://i.imgur.com/ssKKxmL.png).

    We have now disabled the plugin but would like to be able to use it. Can you help us figure out how?

    Hi @wilbertdevries,

    Thank you for creating a ticket!

    Yesterday, We have fixed this issue and release version 1.3.1

    So Kindly Please download the latest plugin version and test this issue. It is working fine. Kindly please review the short video

    Please let us know if you have anything more to share!

    Have a nice day!
    Best Regards,

Viewing 4 replies - 1 through 4 (of 4 total)
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