Password Trouble

  • Resolved Sibenjam

    (@sibenjam)


    9 years, 10 months ago

    Good Day,

    I tried to log in to my subdomain wp-admin dashboard this morning and the password was rejected. I used the Lost Password option and the link to reset my password was emailed to me. I reset the password and got into my dashboard, updated WP to 4.2.2, updated some plugins, logged out, logged back in, logged back out, no problem. An hour later I tried to log in but I couldn’t get past the log in screen. I used Lost password again, reset it a second time, got in, logged out, but later was unable to log in again using the second reset password. I’ve reset it again,a third time, was granted access immediately but now, a few hours later, I can’t get to my admin dashboard. I now notice that if I use my latest password, I’m redirected back to the login screen asking for my password, but I don’t get any error messages. If I put in a random password, I do get an error message. So at this point, I’m not going to reset it again because there is no error per se, but I am returned time and again to the log on screen and can not get to my WP dashboard. Any suggestions? I hope my description was clear enough.

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  • Hi, what happens if you try a different web browser than the one that you were using before?

    Thread Starter Sibenjam

    (@sibenjam)

    Well, that’s strange. I was using Firefox so I tried using Chrome and I was able to get in. So I went back to Firefox and cleared all history, but I still can’t log in using Firefox. Also, while I’m in using Chrome, if I try to preview a page, I get the error message “You do not have permission to preview drafts.” Or maybe that’s a separate issue? Is there anything I can do to be able to log in using Firefox? I can log into wp-admin on another website using Firefox. Strange. But thanks! I don’t understand why I can get in using Chrome but not with Firefox, but I am in.

    Thread Starter Sibenjam

    (@sibenjam)

    I’ve run into another problem – I can log in to my site only on Chrome, but when I clicked theme -> appearance I got the message “Session expired. Please log in again. You will not move away from this page”. I put in my password, logged in, saw the message “You have logged in successfully” and then the circle comes up while the preview is being prepared, but before it can get that far, it comes back up with “Session expired. Please log in again. You will not move away from this page”.

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