• Resolved Secret Agency

    (@secretagency)


    When users get the confirmation email – at least for free tier memberships, their password is emailed to them with a comma directly after the password like so
    password: 123456789, where 123456789 is the actual password and the comma is for punctuation.

    So when users inevitably copy and paste the whole thing thinking that the password includes the comma, they get frustrated when it doesn’t work.

    However, I cannot find where to edit this template, nor where to turn off password sending.

    Please advise.

    Thanks!

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  • Plugin Author Andrew Lima

    (@andrewza)

    Hi @secretagency

    Thank you for using Paid Memberships Pro.

    By default, Paid Memberships Pro (core) does not include the raw password to an email when a user is checking out.

    Are you using any custom code or an Add On that may adjust the signup process?

Viewing 1 replies (of 1 total)
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