Password screen still showing, even after disabling/deleting the plugin

  • dsciandra

    (@dsciandra)


    4 months ago

    I disabled the sitewide password protection in preparation of launching a new site, however, the password screen still surfaces when I visit the website. So, I ended up deactivating and (eventually) completely deleting the plugin, and it is still surfacing. I tried clearing the site cache, my browser cache, and it’s still there. Has anyone else had this problem or know of a solution? Thanks!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WP Folio

    (@buildwps)

    Hi @dsciandra ,

    Thank you for reaching out to us.

    Could you please try reinstalling PPWP Lite, navigating to the Sitewide Protection section in the PPWP settings, disabling the sitewide protection, and then checking if it works?

    Additionally, could you clear your server-level cache (via your hosting server settings) and see if that resolves the issue?

    As we checked, we didn’t encounter the password form when accessing your site.

    Awaiting your reply.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.