Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Grégory Viguier

    (@greglone)

    Thank you digiman1 for reporting the issue.

    I just tried it out and it works fine:
    – I receive the link https://domain.com/resetpass?key=2rZs0&login=MyUser
    – click!
    – then I’m redirected to https://domain.com/resetpass, where I can set my new password.

    Can you tell me more about your WordPress installation? Version, multisite… Some wild plugins toying with redirections, security?…

    Another strange thing is you are redirected to https://domain.com/wp-login.php?action=lostpassword&error=invalidkey instead of https://domain.com/lostpassword?error=invalidkey
    Can you check if your .htaccess file is writable and contains the rules for the plugin? (I think it does)

    Thanks

    Thread Starter digiman1

    (@digiman1)

    Hi, thanks for the quick response!

    Yes, I think something is odd in this install – I just tried a different site that also uses the plugin and the password recover works as expected.

    This *is* on a WPEngine managed WP install, so they do have their own security going on, although nothing that I can see that’s problematic. My htaccess does have the right rules, and there’s nothing else working with redirections…

    And, I find the final-redirect-to-/wp-login.php behavior odd as well… it bounces there *after* a quick stop at /lostpassword/

    Anyway, on this managed server, I’m a little less worried about brute-force and other attacks, but moreover I only have a few folks that *need* to log in to the site, so password recovery really isn’t a big “must-have”.

    I’ll keep experimenting, and if I come up with useful info to share, I’ll do so.

    Thanks again for the response!

    Plugin Author Grégory Viguier

    (@greglone)

    Thanks.

    I haven’t tried with WPEngine indeed, so I don’t know what it does on the login page.
    If some day you have the occasion, maybe you can try to recover a password when Move Login is deactivated, and see if there’s something special in the URL.

    Thanks for the info.
    Greg

    Plugin Author Grégory Viguier

    (@greglone)

    Version 2.1 is out, I think it will fix your issue.

    Plugin Author Grégory Viguier

    (@greglone)

    OK, 3 months, I mark the topic as closed. Please open a new thread if the problem persists.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Password Reset problem’ is closed to new replies.