Password reset page

  • Resolved tone0207

    (@tone0207)


    9 months ago

    Hello, I have a problem. I’ve lost my password for wordpress admin due to corrupted disc. I still have the “under construction” page on the wp login and when I try to reset my password it shows me “under construction” page. Wondering how can I get to the password recovery page. Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author WebFactory

    (@webfactory)

    Hi,
    Since the default login URL (https://fokus-medical.hr/wp-login.php) is not available it means you’re using a plugin that modified the default login and password reset URL’s. Unfortunately, if you can’t remember those URLs the only way to get to the reset page is by using FTP to either disable UCP or that plugin.

    Thread Starter tone0207

    (@tone0207)

    I changed the URL manually, didn’t use any plugins. I can remember the link but when I am on login page It redirects me to “under construction” page.

    Plugin Author WebFactory

    (@webfactory)

    Either revert to the default login URL, or disable UCP plugin via FTP. There’s no other solution.

    Thread Starter tone0207

    (@tone0207)

    And I tried by removing the plugin file from server and then I was sent to 404 error page

    .

    Thread Starter tone0207

    (@tone0207)

    https://fokus-medical.hr/lost-password/?page_id=824

    Changed url back to normal for login page but how can I only remove the plugin from this site.

    Plugin Author Alexandru Tapuleasa

    (@talextech)

    If you have removed UCP from the server and still see the Under Construciton page then it’s cache. Make sure you clear any cache services running on the server.

    Thread Starter tone0207

    (@tone0207)

    I removed the UCP from the server, if you can please see on the link https://fokus-medical.hr/wp-login.php what happens when You press “forgot my password

    “

Viewing 7 replies - 1 through 7 (of 7 total)
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