Password reset not working in bilingual version of the website

  • Resolved digitalbowaba

    (@digitalbowaba)


    1 year, 4 months ago

    Hello, hope you are well. Im facing this very weird issue that I cant seem to figure out, and hoping you can assist me with this. The forget password doesnt work in the arabic version on my website, but works perfectly fine in English version of the website. In the arabic version, when you enter your email, it just refreshes the page, and does nothing.

    I have checked out the forum documentation and updated the plugin aswell, but nothing. I dont have any caching plugins on the website aswell.

    Here is a screencast to better understand the issue: https://www.loom.com/share/6f085ef7f1ff47318fc0cf401a3c3265?sid=443e6c6d-3ec3-4771-aa85-7cc09720df7c

    Hoping to hear from you soon

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support yuriinalivaiko

    (@yuriinalivaiko)

    Hello @digitalbowaba,

    What multilingual plugin do you use?

    Inspect the page styles. There is an invisible block that does not get you to hover a mouse to this link. Screenshot

    Regards

    Plugin Support andrewshu

    (@andrewshu)

    Hi @digitalbowaba

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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