Password reset issues

  • Resolved ncapehorn

    (@ncapehorn)


    2 years ago

    Hi there.

    We’re having issues with the password reset. Initially, we were getting a message saying the password link had expired. This was resolved by following the steps and removing the page cache. So the reset link now works fine, but with new issues.

    If I reset my password and then try logging in, I get taken to the forum (which used WP Foro), but with a message saying I’ve been logged out as my account is awaiting approval. That’s as a Subscriber / Registered user.

    If my colleague or our client try to log in (both as admins), they get taken to a page with the nav bar and footer, but nothing else.

    In both of the above scenarios, the URL ends /login-message

    Any ideas what’s going on / where I need to look to resolve this?

    Cheers,
    Nick

Viewing 2 replies - 1 through 2 (of 2 total)
  • missveronica

    (@missveronicatv)

    @ncapehorn

    The URL with /login-message is a “WP Foro” URL, you have a conflict with the “WP Foro” plugin.

    ../plugins/wpforo/classes
../plugins/wpforo/classes/Template.php Total of 2931 lines.

Found the search string: "login-message" 1 time(s)"

250 'slug' => 'login-message',
    Plugin Support andrewshu

    (@andrewshu)

    Hi @ncapehorn

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards

Viewing 2 replies - 1 through 2 (of 2 total)
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