Password reset is not allowed for this user

  • Resolved ben.moody

    (@benmoody)


    6 years, 10 months ago

    WooCommerce password reset form “/my-account/lost-password/” does not work with plugin active:

    Error message ‘Password reset not allowed for this user’

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Collins Agbonghama

    (@collizo4sky)

    I just released a new version. Is this still happening?

    Hi Collins Agbonghama thanks for your support.

    “Password reset is not allowed for this user” is fixed now but we faced another issue during reset password i.e email sent through reset password link consist of error message instead of reset key you can see in the link below we got

    /my-account/lost-password/?key%5Berrors%5D%5Bempty_captcha%5D%5B0%5D=Invalid%20Captcha&&id=4

    when Lost Password Form is enabled from admin when we disable the Lost Password Form captcha from admin then it works fine for me but it shows a notice

    Notice: Undefined index: captcha_wc_lost_password in /wp-content/plugins/no-captcha-recaptcha-for-woocommerce/lost-password.php on line 11

    Plugin Author Collins Agbonghama

    (@collizo4sky)

    Update to the latest version to see if that fixes the issue. If it doesn’t it means there is a plugin conflict happening. I advice you deactivate all plugins save for our plugin and then reactivate one at a time to find the conflicting plugin.

    > Notice: Undefined index: captcha_wc_lost_password in /wp-content/plugins/no-captcha-recaptcha-for-woocommerce/lost-password.php on line 11

    If this is still showing after updating to the latest version, kindly ensure WP_Debug in wp-config.php is set to false.

Viewing 3 replies - 1 through 3 (of 3 total)
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