• Resolved krischomat

    (@krischomat)


    Hey! I am using Woocommerce and PostSMTP on my WordPress Website. And i spotted an issue with the reset password email. When a client wants to reset its password and receives the password reset email and clicks on the link to reset the password, he is directed to the page to put the email and then receive the reset password email again. I am not sure if the issue lies on the woocomerce or PostSMTP side but couldnt figure anything out yet. Any ideas?

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  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @krischomat ,

    Thanks for connecting to our support. POST SMTP plugin only provides a way to send a WordPress email on request by core or by other plugins like WooCommerce. It cannot send any emails on its own.

    You might be using some WooCommerce extension or a similar plugin, which might be conflicting.

    Still, do let us know if there is anything we can help you with.

    Thanks and regards,
    Support Team – WPExperts

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