password reset email problems

  • Resolved wstone508

    (@wstone508)


    3 years, 3 months ago

    I’ve noticed some <br> Reset your Password

    So the link doesn’t work when clicked. ANy idea why this is happening? I have not customized that email at all, and I tried resetting that email to default in the template designer settings to no avail…. Thank you

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wstone508

    (@wstone508)

    In case anyone finds this looking for an answer, I tracked it down to my smtp client. Thanks anyway!

    Plugin Support Julian

    (@juliangk)

    Hello @wstone508,

    we are glad you managed to resolve the issue.

    May i ask which client you were using?

    Best regards
    Julian

    Thread Starter wstone508

    (@wstone508)

    Elastic mail. They have a plugin which was causing the conflict.

    Plugin Support Julian

    (@juliangk)

    @wstone508

    Thank you very much for the response, this might help other users in the future.
    Let us know if there is anything else we can help you with.

    Best regards
    Julian

Viewing 4 replies - 1 through 4 (of 4 total)
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