Password Reset Email Link Not Bypassing

I tried several Bypass methods and can get the request page etc working, but when the user gets the reset email and clicks the link, they get:

{“code”:”rest_unauthorized”,”message”:”Only authenticated users can access the REST API.”,”data”:{“status”:401}}

url trying to bypass is:

https://mysite/wp-json/wp-mail-smtp/v1/e/BIGOLSTRINGForUser

The page I need help with: [log in to see the link]