Password reset email in English

  • Resolved prostjm

    (@prostjm)


    4 months, 2 weeks ago

    Hi,
    When asking for a password reset in the login form, I receive an email with a message in english “Hello! You asked us to reset your password for your account using the email address …” while “French” is selected in the LoginPress form.
    WP language is set to French but there is no translation of the email content.
    However, object language is in French !
    What is the issue ?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Emma

    (@emma24)

    Hi @prostjm,

    Are you using the WordPress default password reset form? I could not replicate this issue as I am receiving the email in French, not English.

    Please contact through our support forum so I can have additional details from you as the issue seems to be site specific. Looking forward to identify and resolve this problem!

    What is the issue ?

    Plugin Support Emma

    (@emma24)

    @sacrefizz We were unable to identify the issue, as it is not replicating on our end.

    If you’re experiencing the same problem, please contact me through our?support forum.?This will allow me to investigate the issue on your site and find a solution. ??

Viewing 3 replies - 1 through 3 (of 3 total)
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