Password Protection Error

  • Resolved kh0309

    (@kh0309)


    1 year, 9 months ago

    Good morning Equalize Digital Team!

    I was just at Wordcamp Birmingham and met y’all there. Thanks for everything!

    I have tried using the Accessibility Checker plugin on our company’s website, and just like some other forums I’m receiving the following error.

    Whoops! It looks like your website is currently password protected. The free version of Accessibility Checker can only scan live websites. To scan this website for accessibility problems either remove the password protection or?upgrade to pro.

    When I try to run it on our Home page. Its showing the same as others – Summary tab is empty, Details page shows everything green, and Readability says reading level none.

    We are using Elementor as our page builder, PHP on the server is 8.0, and our System Info has the following:

    Begin System Info (Generated 2023-02-06 16:17:50)

-- Site Info

Site URL: https://redcube.co
    Home URL: https://redcube.co
    Multisite: No

-- Hosting Provider

Host: DBH: localhost:3306, SRV: redcube.co

-- User Browser

Platform: Windows
    Browser Name: Chrome
    Browser Version: 109.0.0.0
    User Agent String: Mozilla/5.0 (Windows NT 10.0; Wi
    n64; x64) AppleWebKit/537.36 (KH
    TML, like Gecko) Chrome/109.0.0.
    0 Safari/537.36

-- WordPress Configuration

Version: 6.1.1
    Language: en_US
    Permalink Structure: /%postname%/
    Active Theme: Hello Elementor 2.6.1
    Show On Front: page
    Page On Front: Home (#279)
    Page For Posts: Unset
    ABSPATH: /home/redcubeco/public_html/
    Remote Post: wp_remote_post() works
    Table Prefix: Length: 10 Status: Acceptable
    WP_DEBUG: Disabled
    Memory Limit: 40M
    Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, in-progress, failed

-- Accessibility Checker Configuration

Version: 1.3.13
    Database Version: 1.0.3
    Policy Page: Unset
    Activation Date: 2023-02-06 15:09:51
    Footer Statement: Disabled
    Authorization Username: Unset
    Authorization Password: Unset
    Delete Data: Disabled
    Include Statement Link: Disabled
    Post Types: 1Simplified Sum Position: after
    Simplified Sum Prompt: when required
    Post Count: post: publish = 4, auto-draft = 2, page: publish = 11, draft = 2, private = 2, trash = 2
    Error Count: 0
    Warning Count: 0
    DB Table Count: 0

-- Must-Use Plugins

ManageWP - Worker Loader:

-- WordPress Active Plugins

Accessibility Checker: 1.3.13
    All-in-One WP Migration: 7.70
    All-in-One WP Migration Unlimited Extension: 2.48
    Code Snippets: 3.2.2
    Elementor: 3.10.2
    Elementor Header & Footer Builder: 1.6.13
    Elementor Pro: 3.10.3
    ElementsKit Lite: 2.8.1
    Emage Hover Effects for Elementor: 4.3.5
    Envato Elements: 2.0.11
    Error Log Monitor: 1.7.4
    Essential Grid: 3.0.17.1
    Gum Elementor Addon: 1.2.19
    Image Hover Effects - Elementor Addon: 1.3.7
    Jotform Online Forms: 1.3.1
    ManageWP - Worker: 4.9.16
    Post Duplicator: 2.28
    Post SMTP: 2.3.2
    Site Kit by Google: 1.93.0
    WP-Optimize - Clean, Compress, Cache: 3.2.11
    WPForms Lite: 1.7.9.1
    WP Slick Slider and Image Carousel: 3.1.4
    Yoast SEO: 20.0
    Yoast SEO Premium: 20.0

-- WordPress Inactive Plugins

Really Simple SSL: 6.1.1
    WP Cost Estimation & Payment Forms Builder: 9.690
    WP Mail SMTP: 3.7.0

-- Webserver Configuration

PHP Version: 8.0.27
    MySQL Version: 8.0.32
    Webserver Info: Apache

-- PHP Configuration

Memory Limit: 256M
    Upload Max Size: 25M
    Post Max Size: 40M
    Upload Max Filesize: 25M
    Time Limit: 30
    Max Input Vars: 1000
    Display Errors: N/A
    PHP Arg Separator: &

-- PHP Extensions

cURL: Supported
    fsockopen: Supported
    SOAP Client: Not Installed
    Suhosin: Not Installed

-- Session Configuration

Session: Disabled

End System Info

    Thoughts on what I’m missing?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Steve Jones

    (@stevejonesdev)

    Hi @kh0309,

    It was nice seeing your WordCamp Birmingham!

    The issue you’re seeing is due to the plugin being blocked from scanning the page. This is typically due to a security plugin (which I don’t see you have installed), the web server blocking the file_get_contents() PHP function, or an SSL issue.

    It looks like you might be running this on local environment. It that true? I would first try to disable SSL verification using this filter. It can be added to your themes functions.php file. It’s not recommended to use this filter on a production site as it could be a security issue. But it might be good to do it temporarily to check if it is in fact an SSL issue. If it doesn’t work please follow up on this ticket.

    add_filter( 'edac_no_verify_ssl', '__return_true' );

    Thread Starter kh0309

    (@kh0309)

    Hi Steve,

    Thank you for the reply. We are not on a local environment. It is on our live server (we are hosted by a local company here in our town). I did try the filter and it still did not work.

    But, after doing some research, I found that allow_url_fopen was disabled on our server, which from what I understand may affect the file_get_contents() PHP function. So I enabled that and there was also an update for the Accessibility Checker plugin that just became available this morning, so I updated that as well.

    However, I just had it scan our home page and the readability came back great (7th grade) and the score came back 100%, with 0 errors, but I feel like our home page does have a lot of accessibility errors, so I’m not entirely sure its reading our site right. I guess that’s where “ground-truthing” the page has to come in.

    Thanks!

    Plugin Author Steve Jones

    (@stevejonesdev)

    Hi @kh0309,

    Are you still seeing the admin notice that the website is password protected? Also, are you using any type of page builder? There could be issues with older versions of PHP as well.

    Thread Starter kh0309

    (@kh0309)

    Good morning Steve – my apologies for the late response.

    It appears to be working for us now after the last couple of updates. But to answer your questions in case an issue comes up again and/or if it might be helpful for others, we weren’t/aren’t seeing the admin notice anymore. We are using Elementor and Elementor Pro as a page builder. And we are on PHP 8.0.

    Thank you so much for all your help!

    Plugin Author Steve Jones

    (@stevejonesdev)

    Glad to hear it’s working with the most recent version.

Viewing 5 replies - 1 through 5 (of 5 total)
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