Password Protected Pages Not Working

I’m in the same boat. Browser behavior is really erratic for me. Chrome doesn’t work at all, Firefox works after 2 login attempts, and Safari works on the first try. What the heck

I managed to fix the problem by reinstalling WordPress. You can find the option under “updates” There is a button that says “Re-Install Now”

@elizabethghekiere
Not sure if you can answer, but I am hosting with Godaddy and I am unable to see the “reinstall now” under the updates section on my site. Do I need to delete all WP files from the server and re-install manually?

@warnerdk I am not sure, I do not know enough about coding, WordPress, or GoDaddy to recommend anything else.

Ok. Thank you.

Add this to your .htaccess file and you will be ok

<IfModule mod_expires.c>
ExpiresActive On
ExpiresDefault A0
ExpiresByType text/javascript A0
ExpiresByType application/javascript A0
ExpiresByType text/css A604800
ExpiresByType image/gif A604800
ExpiresByType image/png A604800
ExpiresByType image/jpeg A604800
ExpiresByType image/x-icon A604800
ExpiresByType text/html A0
</IfModule>

Same thing hire . I add this and nothnig is changing . I get rid of all my caching from plugin and from the server . And the problem is hire

Oh, thanks you bahka! It works for me (tested in chrome, opera, edge).

Having the same problem. Have a page that is password protected, but password does not work for anyone but me.
Is there an update that could fix this?
We should not have to modify code to use basic WP function.

Thank you!

Same problem here. Password protected page worked fine for years and now will not work on any browser. Any solutions would be much appreciated!

Got a solution… at least for my situation.

Somehow a file named objectcache.php was a “Drop-In” plugin. You can see those at the top of the Plugins page (e.g., All, Active, Inactive, etc.). I never saw a Drop-In plugin before nor do I know where it came from. When you click on the Drop-In header (will only appear if you have Drop-Ins), it will tell what plugins are dropping in and where they are hiding.

Mine was in the “wp-content” folder, which of course I learned you can’t access from WordPress admin page. You need to get into your “wp-content” folder via an FTP server (or you may have a different way) and delete it there (which was a whole new learning experience).

I deleted the objectcache.php (and two other files associated with it) and boom, problem fixed. Password protected page now working again like a charm. Hope this helps someone.

I have been having the same issue for about 8 months. Been searching the web for solutions and have ended up here.

When unlocking the page with password, the page displays a blank white page.

PLEASE if someone can explain a step by step solution?

If you currently have a GoDaddy Managed WordPress site, the issue may be the PHP version on the server — or at least that is what it was for me. The upgrade is FINALLY available for these sites.

When I spoke with GoDaddy support last spring, he said it could be the problem. Today it’s confirmed. As soon as I upgraded, it worked. Fast, easy, and done! So freaking happy!!!

NOTE: I did test the upgrade on a staging site first to make sure everything worked properly, as they recommended to do so.

Hopefully, this helps others out there! : )

• This reply was modified 6 years ago by jhess66.

I’m using PHP7 and tried the .htaccess information mentioned above.
Password protection works fine from desktop systems. It doesn’t work at all from mobile, users are just continually redirected back to the password entry portion.

===== FIX FOUND =====

I believe this can be caused by the page password being too long (over 20 characters long).

I had the same issue as everyone else and nothing suggested above worked for me. Changing the page password to something shorter than 20 characters solved it even with caching active.

Hopefully that helps someone else too!