Password Protected Pages

  • We have a Members Only Page that is password protected. The Password is not working for anyone. I tried to change it and still doesn’t’ work. Please advise how to fix?

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  • Moderator t-p

    (@t-p)

    Try:
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Seventeen) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter joanrandall

    (@joanrandall)

    I did as you suggested and it did open up the site to some browsers but I have been told that a number of people still cannot access and updates on the main site are not showing – they are on certain browsers. So is there some way to standardize with all browsers or how can I find out. I’m afraid I’m no expert at this stuff.
    Thanks for the help

Viewing 2 replies - 1 through 2 (of 2 total)
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