password protect page problem in Firefox

  • Resolved ironguy

    (@ironguy)


    14 years, 11 months ago

    When I attempt to access a password protected page on my site using Firefox 3.6.3 on a Mac, I end up at wp-pass.php with a completely blank screen. If I use the back button to return to the password protected page and hit refresh the page loads successfully (I assume this is based on the stored cookie value).

    I’ve also had reports from other users that after entering the password, they are redirected to the wp-admin/ logon screen.

    I’d greatly appreciate any suggestions on how to proceed with trouble-shooting this problem and/or what the cause might be.

    NOTE: the site is running on IIS 6

    Thank you.

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  • Thread Starter ironguy

    (@ironguy)

    >I’ve also had reports from other users that after entering the password, they are redirected to the wp-admin/ logon screen.

    I have solved this issue.

    The issue was occurring when using the non-www version (the site is officially at the www url).

    yoursite.com/index.php/passworded/ (did not work)
    https://www.yoursite.com/index.php/passworded/ (worked)

    I’ve redirected all traffic to the www url.

    I’m still seeing the wp-pass.php problem on Firefox 3.6.3 on a Mac but this seems to be specific to my machine.

Viewing 1 replies (of 1 total)
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