• Resolved salvagemind

    (@salvagemind)


    Hello,

    We are facing issue when loggin with worng passwrod it show blank page instead of password error.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support madalinaruzsa

    (@madalinaruzsa)

    Hello,

    Since this might very well be a conflict with some other code, the next recommended step is the conflict test:

    *Briefly* disable all other plugins and enable the default Twenty Nineteen theme. If this fixes the problem, as it might, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Best regards,
    Madalina.

    Hi,

    I had the same issue. In some browsers it shows as white screen, but in other browsers it is shown as error 414.
    In my case, it was an iThemes Security setting. Settings > System Tweaks, something about long URLs being filtered.

    Regards.

Viewing 2 replies - 1 through 2 (of 2 total)
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