• Resolved topabunmi

    (@topabunmi)


    I want to achieve is to pass the Stripe fee on to customers automatically. I also want to know how the below can be achieved:

    Two things:
    -Passing the stripe fees to customers at the point of payment
    -Transaction should be captured automatically. We should not have to do it manually as transaction are been reversed if not done manually.

    More so, due to the audience we have, it will be good that the card transaction fees is charged separately so they not assume that we charged more than the invoice amount.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter topabunmi

    (@topabunmi)

    For more clarity on my previous post, due to the audience we have, it will be good that the card transaction fees is charged separately so they would not assume that we charged more than the invoice amount.

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @topabunmi,

    Passing the stripe fees to customers at the point of payment

    The Stripe plugin would not add any additional charge to cover fees during checkout and could not be configured to do so.

    There is however a plugin available for WooCommerce called Payment Gateway Based Fees which you to add a fee to an order, depending on the chosen payment gateway. This could be used to add a fee when using a specific payment gateway.

    Transaction should be captured automatically. We should not have to do it manually as the transaction is been reversed if not done manually.

    By default, all transactions which are paid for using the Stripe plugin are captured automatically. That would however not be the case if you had accidentally disabled this setting below from WooCommerce > Settings > Payments > Stripe. This is also the only setting within our WooCommerce Stripe plugin which would deactivate payments from being automatically captured

    Image Link: https://cloudup.com/cz5r8n_0BPU

    Plugin Support Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hey?@topabunmi,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can reopen it again if you need be.

Viewing 3 replies - 1 through 3 (of 3 total)
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