Viewing 10 replies - 1 through 10 (of 10 total)
  • Thank you for your valuable feedback. Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

    One of our support engineers will get in touch with you to get this resolved for you. We need to check this issue and then resolve it as per your satisfaction.

    Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

    We are constantly striving to make your experience better with our application.

    We have 24 hours online customer service. You can also send an email to our support team at [email protected]

    Thread Starter ltarranza

    (@frost_entangle)

    Thank you. I’m looking forward to get in contact with your support engineers so we can resolve this matter.

    Thread Starter ltarranza

    (@frost_entangle)

    Any update?

    Please provide us the email address to which you would like to be contacted?

    We have 24 hours online customer service. You can also send an email to our support team at [email protected]

    Thread Starter ltarranza

    (@frost_entangle)

    I just sent an email to [email protected], I hope you could connect me to your developers to resolve this issue asap.

    Thanks for sending the email, our support staff will contact you. Our Support Team is available 24/7 to help you with all the issues you might face while finding your way around the app.

    Thread Starter ltarranza

    (@frost_entangle)

    your support is close to useless.

    you said:

    One of our support engineers will get in touch with you to get this resolved for you. We need to check this issue and then resolve it as per your satisfaction.

    but your support email just directed me to a roadmap instead (twice). support email is autogenerated.

    I am extremely sorry for the inconvenience. Please provide me your email address so that we can contact you and kindly share your availability with us along with your time zone to schedule a screen share meeting to assist you further.

    Thread Starter ltarranza

    (@frost_entangle)

    Please check the email sent to your [email protected] email address.

Viewing 10 replies - 1 through 10 (of 10 total)
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