Parsing failed. Reason: Content, title, and excerpt are empty

  • Resolved usmansabir98

    (@usmansabir98)


    3 years, 5 months ago

    I am using WebToffee’s Product import export suite to bulk upload my variable products. It was working fine until recently it started throwing following error when parsing csv rows:
    “Parsing failed. Reason: Content, title, and excerpt are empty”
    Yes, I did keep these 3 fields empty but these are variants of a primary product having parent SKU ID of an already uploaded product provided. The primary product contains these 3 columns filled and not its variants. Previously, it worked perfectly as the documentation suggests that we don’t have to provide these 3 columns for the product variants.

    Looking forward to receiving a favorable response. Thank you

Viewing 1 replies (of 1 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @usmansabir98,

    Importing and exporting variable products is one of our premium features. Please check out our pro version plugin to import variable products.
    If you have already purchased the pro version then we request you to reach the support since it is not advisable to discuss the pro features in this forum.

Viewing 1 replies (of 1 total)
  • The topic ‘Parsing failed. Reason: Content, title, and excerpt are empty’ is closed to new replies.